Terms & Conditions

Welcome to Vividshire. These Terms & Conditions govern your access to and use of our website and online services, including the purchase of products. By accessing or using our services, you agree to be bound by these Terms & Conditions.

1. General Terms

By placing an order with Vividshire, you:

• Warrant that you are at least 18 years old or have the legal authority to enter into a binding contract.
• Agree to provide accurate and complete information at checkout to ensure successful delivery of your order.

2. Product Information and Pricing

• Product Descriptions: We strive to ensure that the information provided on our website is accurate and up-to-date. However, Vividshire does not warrant that product descriptions, images, or other content is error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
• Pricing: Prices for products are subject to change without notice. We reserve the right to modify or discontinue products at any time without notice. All prices listed are in GBP and include applicable taxes unless otherwise stated.
• Discounts and Offers: Any special offers, discounts, or promotions are subject to availability and may be changed or withdrawn at any time.

3. Orders and Payment

• Order Process: When you place an order, you will receive an email confirmation. This email only acknowledges receipt of your order; it does not constitute acceptance. We reserve the right to accept or decline your order for any reason.
• Payment: Payment for your order must be completed at checkout. We accept Card Payments. If payment is not successfully processed, your order will be canceled. We do not store card details, and all payment transactions are processed securely.
• Order Cancellation: You may cancel your order within 12 hours of placing it, provided that it has not already been processed or shipped. Please contact us at info@vividshire.co.uk to request a cancellation.

4. Shipping and Delivery

• Shipping Policy: Shipping fees, if applicable, will be calculated at checkout.
• Delivery Time: Estimated delivery times are provided at checkout. These are estimates and may vary due to unforeseen circumstances, such as weather, customs delays, or carrier issues.
• Tracking: Once your order has been shipped, you will receive a tracking number via email.
• Ownership and Risk: Ownership and risk of the products you purchase transfer to you upon delivery.

5. Returns, Refunds, and Exchanges

Please refer to our Return & Refund Policy for details on how to return a product and request a refund or exchange.

6. Warranty and Liability

• Product Warranty: Vividshire offers a -day warranty for any defects in material or workmanship for certain products. The warranty period begins on the date of purchase. If the product is found to be defective, you may be entitled to repair, replacement, or refund, at our discretion.
• Limitation of Liability: To the maximum extent permitted by law, Vividshire is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, even if we have been advised of the possibility of such damages.

7. Intellectual Property

All content on the Vividshire website, including but not limited to text, images, graphics, logos, and software, is the property of Vividshire and protected by intellectual property laws. You may not reproduce, distribute, or use any of the content without our express written permission.

8. User Conduct

By using our website, you agree not to:

• Engage in any unlawful activity.
• Attempt to interfere with the proper working of the website, including attempting to bypass security measures.
• Post any false or misleading information.

9. Affiliate Program

If you participate in the Vividshire affiliate program, you are bound by the terms and conditions outlined in the Affiliate Program Agreement. Affiliates are responsible for ensuring that their marketing activities comply with applicable laws and regulations.

10. Changes to Terms

Vividshire reserves the right to modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms periodically. Your continued use of the website following any changes constitutes your acceptance of the new Terms & Conditions.

If you have any questions about these Terms & Conditions, please contact us:

• By email: info@vividshire.co.uk
• By visiting this page on our website: https://vividshire.co.uk/